Ship Reviews
Based on 50 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Outstanding Crew
September
Pros: Crew
Cons:
Recommended: Yes
Norwegian Escape crew was outstanding, Lufthansa lost our luggage and the crew onboard Norwegian Escape did everything in their power to help us locate our luggage. We felt they kept us informed, tried to help with keeping the only clothes we had cleaned all while being extremely professional and compassionate. We want to personally thank each member but a sincere thank you to our steward Mark for checking on us daily and taking the time to make my birthday special!
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Our 1st Mediterranean Cruise
May
Pros: Great itinerary, many shore excursions to choose from and the process was very efficient, great entertainment, the food was decent but better in the specialty restaurants, the ship’s staff were friendly & helpful!
Cons: The restaurants need to include more vegetables & healthy options!
Recommended: Yes
Cruises should be all inclusive if that’s what they are promoting with the drink package, internet & specialty dining! I didn’t like the up charges for room service, internet minutes, some dining choices, etc!
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Very satisfied
May
Pros: Exceptional treatment from everyone.
Cons: Can’t think of anything.
Recommended: Yes
Very clean and organized. Loved the washi washi team at the buffet. Loved the studio lounge for the studio guests.
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Not pleased
February
Pros: Free style dining
Cons: Small areas to smoke, food was not good, bathrooms locked up.
Recommended: No
One of two smoking areas H2O closed 3 nights for private party. Not sure how Norwegian can justify closing this area that should be open to ALL passengers. This caused passengers that smoke to be crammed into one small smoking area. My husband and I were not pleased. We went to customer service to complain and was given $280.00 off our cruise cost. The customer service area was very difficult to communicate because they have loud entertainment in the same area. I found this to be the most ridiculous thing ever. We will NOT be traveling with Norwegian again.
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Excursions
February
Pros: Very safe, very organized
Cons: Need water available at sites
Recommended: Yes
If possible, water available at excursions. Cozumel - Amazing Race Grand Cayman - Kayaking Jamaica - ATV
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N w Escape cruise
January
Pros: Staff very good and helpful
Cons: Pool and hot tub area way too crowded
Recommended: Yes
Specialty restaurants very good to excellent.. garden cafe ok, 7th deck public restaurant awful.. bars good .. private island and villas fantastic… entertainment excellent.
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Cruise to Bermuda
August
Pros: Everything was wonderful!
Cons: None
Recommended: Yes
Excellent cruise!
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