Nieuw Amsterdam

Holland America Line

Ship Reviews

Overall Rating

Based on 87 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Friendly Service

September

Pros: Clean, timely, friendly

Cons: The Lido Market dining area is congested and it is very difficult to find seating.

Recommended: Yes

The ship was very nice, kept clean, and the staff were very friendly. The food was very delicious.

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

Holland America Nieuw Amsterdam

August

Pros: Exceeded expectations.

Cons: Holland America app does not work very well. Info not consistent and comes and goes.

Recommended: Yes

Everyone we encountered was very friendly and helpful. Made us truly feel like we were a special guest.

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

Great time great food

July

Pros: great food, pleasant employees

Cons: spa hydro package, reservations for dining rooms

Recommended: Yes

The hydro pool was 150 before the voyage and I tried to sign up for it and it wouldn't let me. I signed up for it the first day and was charged 150 and another charge of 50. They gave me a little jar of body scrub . We had unlimited use of the pool and the heated lounges. We had no problem with the pool, but people were reading books and on their computers or on their cell phones. I think they needed to put a time limit the lounges. We made dining reservations ahead of time for the Tamarind restaurant. I made the reservation through guest services. It was a party of 8. The operator told me she could link our names for 6 and the other 2 would be a half hour earlier. We needed to talk to the manager. They're only open in the evening. No one was there when we tried to talk to them. The manager did a great job and gave us 2 tables side by side.

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

Great time

July

Pros: Everything was wonderful

Cons: To much downtime in anchorage waiting for hotel

Recommended: Yes

Glad we got veranda room . Nice being able to see everything by ourselves if we wanted to

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

land and water Alaskan adventure

June

Pros: great crew and entertainment on the ship

Cons: very hard to just get water. had to purchase it

Recommended: Yes

water portion of the trip was great. land portion was not as good with our denali tour getting changed and 2 members of our party not getting to go. this was unacceptable. the train ride to anchorage was very long but senic

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

Nice trip

March

Pros: Friendly, great food, very clean rooms

Cons: More of the dancers and less comedians

Recommended: Yes

We have always gone on Holland America. They know how to make a cruise.

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value

West Point Class of 1966 Reunion Cruise

February

Pros: Our Stateroom #7057 accomodations were perfect for our needs and the housekeeper took extremely good care of our room and needs. the dining facilities were great and we thoroughly enjoyed our meals in the main dining room where the dietary staff took great care of us at Table 95. the quality of the food was outstanding!! We also enjoyed meals at the Lido Buffet, We further enjoyed our experiences at the Pinnicale Restaurant and the new Japanese Restaurant.

Cons: Having to pay extra fees for food on regular restaurant menu. Limited shows to watch in the evening after dinner. Major confusion in terminal in locating and gathering luggage after leaving ship with very limited help available to assist passengers with their bags. We were willing to pay for this help but couldn't find any porters to help out. I am a double amputee in a wheelchair so my elderly wife needs all the help she can get.

Recommended: Yes

Overall, our experiences on this cruise which was a reunion for my West Point Class of 1966, was very enjoyable and we appreciate the efforts of both Holland America and Academy Cruises to make the arrangements for this event.

SCORECARD

Staff
Dining
Entertainment
Activities
Cabins/Staterooms
Itinerary/Ports
Value
Nieuw Amsterdam  |  Cruises

7-night Eastern Caribbean Cruise10/20/2024from $1,514

7-night Tropical Caribbean Cruise11/24/2024from $1,304

14-night Eastern / Western Caribbean Cruise12/22/2024from $2,019

7-night Eastern Caribbean and Bahamas Cruise01/26/2025CALL

14-night Western/Tropical Caribbean Cruise02/23/2025CALL

7-night Eastern Caribbean Cruise04/06/2025from $1,384

9-night Classic Denali Cruisetour D8C05/18/2025from $2,324

14-night Ultimate Denali Cruisetour D3C05/18/2025from $3,534

13-night Signature Denali Cruisetour R1L05/19/2025from $4,509

7-night Glacier Discovery Northbound Cruise06/29/2025from $1,734

7-night Glacier Discovery Northbound Cruise08/10/2025from $1,214

7-night Alaska Inside Passage Cruise09/21/2025from $874

View all 414 Nieuw Amsterdam Cruise Offers...