Eurodam

Holland America Line

Ship Reviews

Overall Rating

Based on 75 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Raphela Pantaleo

August

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Recommended: Yes

Great experience, very friendly staff, cabin was spacious, clean and loved the balcony

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Perfect for the older traveler

August

Pros:

Cons:

Recommended: Yes

Loved this trip. The ship was very nice. Cabin stewards kept our cabin clean and tidy. Help and excursion desk were helpful and got it done. Perfect cabin one down from Lido 20 steps to elevators. Getting on and off were quick and efficient. Loved the talks on each port. And the food, Wonderful.

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Our First Cruise Anywhere--Magical Alaska!

July

Pros: Superior service from the beginning to the end. From our travel agent, Sylvia, to the the crew and luggage handlers as we disembarked at the end, it was smooth and efficient.

Cons: Can't think of any, except that the fantastic entertainment was too short!! Is that a con???

Recommended: Yes

It was truly a magical experience. Our cruiseline, Holland America was outstanding from our perspective of first time raisers. The smaller ship, only 2200 passengers, made it easy to find friends from day one. The servers were friendly and remembered us from day to day. My favorite was a young woman, Danna, who actually remembered what I liked on my yogurt every morning after the first time I ordered it! Now, that's an emoyee who cares about her guests and her quality of service! And we found this to be the case with other personnel, as well. However, we chose Alaska for the wildlife and scenery, and we were not disappointed. From the port destinations to Glacier Bay to the hundreds of whales--including one rambunctious Orca playing right next to the ship, who breached just as I walked out of my stateroom onto my deck early in the morning--it was magical! Best decision we ever made!

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June Cruise

June

Pros: Well organized, excellent quarters, staff & food

Cons: Long trip from quarters to dining, buffet dining difficult to find seating

Recommended: Yes

All staff were courteous and anxious to help. Food was plentiful and tasty. Tip information was confusing.

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April trip

April

Pros: Timely Housekeeping, St Thomas and San Juan shore excursions

Cons: beverage package, wi-fi, ship entertainment and daily activities

Recommended: No

Beverage package barely covers popular drinks. Felt we were 'nickel and dime' on every drink. A dollar more here and there with 18% gratuity. Poor transparency on charges. Wi-Fi package that was included covered only one device at a time unless you upgraded. Had to go to Guest Services to get logged on, not intuitive at all. Staff was friendly and helpful. Food was fine for breakfast and lunch or light snack. Specialty dinner at Pinnacle Grill was very enjoyable.

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Valentine Day Caribbean Cruise

February

Pros: Staff, entertainment

Cons: Some meals were not hot enough, coffee, soup and dinner itself.

Recommended: Yes

All the staff did all the could possible do to make our vacation great. This is the fifth time we have taken a cruise with Holland America and could not have been happier.

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Excellent trip

February

Pros: Holland America is top notch on all employees. Always greeted with a smile.

Cons:

Recommended: Yes

Room, cabin stewards, food, shows, where all top notch.

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